The Consumer in Public Services Choice, Values and Difference |
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| Editor:
| Simmons, Richard
Powell, Martin
Greener, Ian |
| ISBN: | 978-1-84742-180-7 |
| Publication Date: | Apr 2009 |
| Publisher: | Bristol University Press
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| Imprint: | Policy Press |
| Book Format: | Paperback |
| List Price: | USD $52.95 |
Book Description:
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"The consumer in public services" critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.
"The consumer in public services" critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.