The Customer Service Rockstar's Handbook Slaying the Service Game: Rock Your Way to Customer Service Stardom... Tips to Make Every Customer Feel They Are Right, Even When They Are Not |
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| Author:
| Barrica, Marge |
| ISBN: | 979-8-3888-2749-4 |
| Publication Date: | Mar 2023 |
| Publisher: | Independently Published
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| Book Format: | Paperback |
| List Price: | USD $12.99 |
Book Description:
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The Customer Service Rockstar's Handbook is a comprehensive guide for anyone looking to improve their customer service skills and become a true rockstar in the field. This easy-to-read handbook is designed to provide practical tips, techniques, and best practices for delivering exceptional customer service and creating positive customer experiences. In addition to being an essential resource for customer service and support professionals, the Customer Service Rockstar's...
More DescriptionThe Customer Service Rockstar's Handbook is a comprehensive guide for anyone looking to improve their customer service skills and become a true rockstar in the field. This easy-to-read handbook is designed to provide practical tips, techniques, and best practices for delivering exceptional customer service and creating positive customer experiences.
In addition to being an essential resource for customer service and support professionals, the Customer Service Rockstar's Handbook is also a valuable guide for anyone who deals with people on a daily basis. Whether you work in sales, marketing, human resources, or any other field that involves interaction with customers, clients, or colleagues, the principles and techniques outlined in this handbook can help you improve your communication skills and build stronger relationships.
Inside the handbook, you will find a wealth of information on topics such as active listening, effective communication, problem-solving, and dealing with difficult customers. You will learn how to anticipate customer needs, exceed expectations, and create a customer-centric culture within your organization.