The Customer Success Economy Why Every Aspect of Your Business Model Needs a Paradigm Shift |
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Author:
| Mehta, Nick Pickens, Allison |
Narrated by:
| Cannon, Chloe |
Foreword by:
| Martinez, Maria |
ISBN: | 978-1-4690-8033-8 |
Publication Date: | Jul 2020 |
Publisher: | Ascent Audio
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Book Format: | Downloadable audio file |
List Price: | USD $24.99 |
Book Description:
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If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform.
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform.