The Quality Library A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers |
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| Author:
| Laughlin, Sara
Wilson, Ray W. |
| ISBN: | 978-0-8389-0952-2 |
| Publication Date: | Apr 2008 |
| Publisher: | American Library Association
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| Book Format: | Paperback |
| List Price: | USD $57.00 |
Book Description:
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Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes.
Based on more than 50 years of author expertise in organizational improvement, The Quality Library offers a methodology to pinpoint trouble areas and improve processes.