The Services Shift Managing the Global Sourcing of Services |
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| Author:
| Kennedy, Robert
Lee, Moses |
| ISBN: | 978-1-61674-320-8 |
| Publication Date: | Jan 2009 |
| Publisher: | William Davidson Institute At The University of Michigan, The
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| Book Format: | Paperback |
| List Price: | USD $20.00 |
Book Description:
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Most business people, pundits, and politicians in the U.S. and other developed nations have come to grips with the phenomenon of manufacturing jobs moving offshore: the process variously referred to as "outsourcing" or "offshoring." But a far bigger wave of change is approaching the shores of those same developed nations: the globalization of services. Where are the jobs going? Which companies benefit-or could benefit? How exactly does services offshoring work? How do you "get in the...
More DescriptionMost business people, pundits, and politicians in the U.S. and other developed nations have come to grips with the phenomenon of manufacturing jobs moving offshore: the process variously referred to as "outsourcing" or "offshoring." But a far bigger wave of change is approaching the shores of those same developed nations: the globalization of services. Where are the jobs going? Which companies benefit-or could benefit? How exactly does services offshoring work? How do you "get in the game"? And what are the policy implications? This note answers all these questions, and more, offering powerful insights for managers, public policymakers, and students alike.