Understanding Teamwork in Health Care

""Our health care can be magnificently effective, but, without constant coordination and cooperation, its technologies and specialization can be the front doors to confusing complexity and risky fragmentation. Better teamwork improves every aspect of the Institute for Healthcare Improvement's 'Triple Aim'--patients' experience of health care, the health of our populations, and the cost of providing care....
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""Our health care can be magnificently effective, but, without constant coordination and cooperation, its technologies and specialization can be the front doors to confusing complexity and risky fragmentation. Better teamwork improves every aspect of the Institute for Healthcare Improvement's 'Triple Aim'--patients' experience of health care, the health of our populations, and the cost of providing care. In this book, Dr. Mosser and Professor Begun have given us a superb guide for better teamwork. Their account is based on sound evidence and compelling concepts, but it is also eminently practical. Nearly 100 stories of teamwork--mostly exemplary, sometimes cautionary--illustrate what it means for patients, physicians, nurses, pharmacists, and others to work together in effective harmony."" -- Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement

""Best health outcomes are often the result of an extremely competent, completely connected team of caregivers, working with an empowered patient who is the absolute central focus and sometimes the team quarterback. Drs. Mosser and Begun grasp the critical importance ofhealthcare team members working as equals despite titles or disciplines of practice. This is an engaging, enlightening, entertaining must-read for clinicians currently working in the field of health care, those considering the profession, people teaching potential caregivers, and anyone interested in the future of how we can deliver best health care at lowest cost throughcohesive teams."" -- George C. Halvorson, Chairman and CEO, Kaiser Permanente

""Dr. Mosser and Dr. Begun blend clinical vignettes and science in a highly readable book to help us understand the importance and diversity of health care teams. The authors' conceptual frameworks are intellectually compelling, and their vignettes capture those concepts in action. Members of every type of health care team will find this book to be a valuable resource. Read the first three chapters. You won't be able to resist the pleasure of reading the rest of the book."" -- Linda Cronenwett, PhD, RN, FAAN, Professor and Dean Emeritus, School of Nursing, University of North Carolina at Chapel Hill

""The team-based models developing in progressive health care call for a comprehensive and insightful guidebook. Understanding Teamwork in Health Care meets this need. It provides pharmacists and other health care professionals with the foundational knowledge necessaryto be members of effective clinical teams."" -- Joseph DiPiro, Pharm D, Professor and Executive Dean, South Carolina College of Pharmacy