Who's Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan |
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| Author:
| Suttle, Marilyn
Vest, Lori Jo |
| ISBN: | 978-0-8144-1439-2 |
| Publication Date: | Aug 2009 |
| Publisher: | AMACOM
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| Book Format: | Hardback |
| List Price: | USD $22.95 |
Book Description:
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Compelling customer service practices all your customers-even Gladys-will thank you for!
Compelling customer service practices all your customers-even Gladys-will thank you for!