Why Workers Quit

In an unprecedented era of worker revolt dubbed The Great Resignation, the restoration industry in the United States is at a unique crossroads.

The rising frequency of catastrophic events coupled with aging infrastructure has created more project opportunities than ever before, while at the very same time, attracting and retaining today's worker has never been more challenging.

Why Workers Quit documents the chasm that is growing between managers and workers in...
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In an unprecedented era of worker revolt dubbed The Great Resignation, the restoration industry in the United States is at a unique crossroads.

The rising frequency of catastrophic events coupled with aging infrastructure has created more project opportunities than ever before, while at the very same time, attracting and retaining today's worker has never been more challenging.

Why Workers Quit documents the chasm that is growing between managers and workers in the restoration industry, from the mouth of the restorers themselves. With first-of-its-kind data from the largest survey ever conducted on the restoration workforce, it highlights where workers feel they're being failed, and the path to growth and success amidst The Great Resignation.

For too long, the needs of the emerging labor worker have been neglected, and the health of the entire industry is starting to show cracks as a result. In response, KnowHow teamed up with some of the industry's biggest names to conduct the largest survey ever conducted on the restoration workforce. For the first time ever, hundreds of restoration workers, in the middle of The Great Resignation, were asked detailed questions about their work experience.

• What was your motivation for joining your company?
• What was your onboarding experience like?
• What are the most and least fulfilling parts of your job?
• What would you improve about your relationship with your manager?
• Why do good people quit your company?

The final product is Why Workers Quit, an authoritative guidebook for restoration industry leaders and managers looking to win with the emerging workforce, and in turn grow and scale their company over the next decade. What you have in your hands is a data-fueled, fact-driven, comprehensive manual that will give you key critical insights into the perspective of every employee in your organization and ensure your company is still around in ten years.

By the end of this book, you'll have a clear, tangible guide to:

• Positioning your company to attract the next generation of workers
• Giving new employees an incredible onboarding experience
• Optimizing employees' relationship with their manager
• Doubling-down on the unique aspects of the job each worker enjoys the most
• Keeping your best workers around for longer, and turning them into champions for your company

Those that listen to workers and adapt will emerge from the Great Resignation stronger than they were before the pandemic. They'll find themselves in a workplace that naturally attracts the high quality staff they've been looking for, with a roster of A-players across every level and each department of the organization.

Those that dig their heels in and refuse to change will see the few bright spots in their organization eventually fade, and take the company's best days with them.

You've got the ability to breathe life into your organization by heeding the words of workers in the restoration industry when they've got the microphone. Are you willing to listen to what they have to say?