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1.		The Empowered Laboratory Team A Survival Kit for Supervisors, Team Leaders,... Author: Umiker, William O. ISBN: 978-0-89189-384-4 Book Format: Hardback List Price: USD $35.00 Publisher: American Society for Clinical Pathology Publication Date: Jan 1996 Quantity Note

2.		The Customer Oriented Laboratory Author: Umiker, William O. ISBN: 978-0-89189-405-6 Book Format: Hardback List Price: USD $35.00 Publisher: American Society for Clinical Pathology Publication Date: Aug 1996 Quantity Note

3.		Systematic Quality Management Author: Clark, Gary B. ISBN: 978-0-89189-312-7 Book Format: Hardback List Price: USD $65.00 Publisher: American Society for Clinical Pathology Publication Date: Feb 1996 Quantity Note

4.		Implementing Quality Assurance Author: Bozzo, Paul ISBN: 978-0-89189-290-8 Book Format: Hardback List Price: USD $35.00 Publisher: American Society for Clinical Pathology Publication Date: Apr 1991 Quantity Note

5.		The Customer Oriented Laboratory Author: Umiker, William O. ISBN: 978-0-89189-310-3 Book Format: Hardback List Price: USD $35.00 Publisher: American Society for Clinical Pathology Publication Date: Apr 1991 Quantity Note