Books By Ford, Robert

Displaying 1- 3 of 3 results for keyword "Cherrill-Heaton" books

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1.		Managing the Guest Experience in Hospitality Author: Ford, Heaton Ford, Robert Heaton, Cherrill ISBN: 978-0-7668-1415-8 Book Format: Paperback List Price: USD $28.50USD $138.95 Publisher: Delmar Cengage Learning Publication Date: Dec 1999 Quantity Note

2.		Managing Quality Service in Hospitality How Organizations Achieve Excellence in the... Author: Ford, Robert Heaton, Cherrill ISBN: 978-1-133-48127-0 Book Format: Ebook List Price: AUD $59.95 Publisher: Delmar Cengage Learning Publication Date: Feb 2011 Quantity Note

3.		Managing the Guest Experience in Hospitality Author: Ford, Heaton Ford, Robert Heaton, Cherrill ISBN: 978-0-7668-1415-8 Book Format: Paperback List Price: AUD $129.95 Publisher: Delmar Cengage Learning Publication Date: Dec 1999 Quantity Note