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Joseph A Michelli
Joseph A Michelli is the author of "Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way", "Starbucks, la Fórmula Del éxito", "The Zappos Experience: 5 Principles to Inspire, Engage, and WOW" and "The Starbucks Experience".
Books by Joseph A Michelli
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The Zappos Experi...
Michelli, Joseph A.
Hardback:
$40.00
The Starbucks Exp...
Michelli, Joseph A.
Electronic book text:
$24.95
The Starbucks Exp...
Michelli, Joseph A.
Downloadable audio file:
$45.95
The Starbucks Exp...
Michelli, Joseph A.
Downloadable audio file:
$19.99