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A Guide to Customer Service Skills for the Service Desk Professional
A Guide to Customer Service Skills for the Service Desk Professional
(
)
Author:
Knapp, Donna
Wermers, Lynn
Friedrichsen, Lisa
Ruffolo, Lisa
Bailey, Tim
Cohen, William B.
Evans, Jessica
ISBN:
978-1-133-45887-6
Publication Date:
Mar 2010
Publisher:
Course Technology
Book Format:
Ebook
List Price:
AUD $70.95
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Book Details
Detailed Subjects:
Computers / Management Information Systems
Business & Economics / Customer Relations
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