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Author
Publisher
Series Title

Measuring and Managing Customer Satisfaction

Going for the Gold

(

)

Author:

Kessler, Sheila

ISBN:

978-0-87389-364-0

Publication Date:

Jan 1996

Publisher:

Quality Press

Book Format:

Hardback

List Price:

USD $32.00

Book Details

Pages:	228
Detailed Subjects:	Business & Economics / Customer Relations
Physical Dimensions (W X L X H):	6 x 9 x 0.79 Inches
Book Weight:	1.14 Pounds

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