What Great Service Leaders Know and Do Creating Breakthroughs in Service Firms |
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| Author:
| Heskett, James
Sasser, W. Earl
Schleisinger, Leonard A. |
| ISBN: | 978-1-68141-966-4 |
| Publication Date: | Sep 2015 |
| Publisher: | Dreamscape Media, LLC
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| Book Format: | CD-Audio |
| List Price: | USD $24.99 |
Book Description:
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How can companies design a strategy to compete with the fast-growing, complex service sector?
How can companies design a strategy to compete with the fast-growing, complex service sector?