crm Books | Bookwire

1.

The Social Customer: How Brands Can Use Social CRM... - a book by Metz, Adam

The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers

Author:: Metz, Adam

ISBN:: 978-0-07-175918-2

Book Format:: Hardback

List Price:: USD $32.00

Publisher:: McGraw-Hill Education

Publication Date:: Sep 2011

2.

The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers

Author:: Metz, Adam

ISBN:: 978-0-07-175918-2

Book Format:: Hardback

List Price:: AUD $37.95

Publisher:: McGraw-Hill Education (Australia) Pty Limited

Publication Date:: Aug 2011

3.

The CRM Handbook

A Business Guide to Customer Relationship Management

Author:: Mary O'Brien, Mary
Dyché, Jill

ISBN:: 978-0-201-73062-3

Book Format:: Paperback

List Price:: AUD $84.95

Publisher:: Addison Wesley Professional

Publication Date:: Aug 2001

4.

CRM for the Common Man

The Essential Guide to Designing and Planning...

Author:: Lombardo, Russ

ISBN:: 978-0-9728263-0-3

Book Format:: Paperback

List Price:: USD $24.95

Publisher:: PEAK Sales Consulting, LLC

Publication Date:: Jul 2003

5.

The CRM Handbook

A Business Guide to Customer Relationship Management

Author:: Mary O'Brien, Mary
Dyché, Jill

ISBN:: 978-0-201-73062-3

Book Format:: Paperback

List Price:: USD $69.99

Publisher:: Addison Wesley Professional

Publication Date:: Aug 2001

6.

CRM

Redefining Customer Relationship Management

Author:: Peel, Jeffrey

ISBN:: 978-1-55558-263-0

Book Format:: Hardback

List Price:: AUD $99.00

Publisher:: Elsevier Science & Technology Books

Publication Date:: May 2002

7.

CRM Project Management

Managing OTS Enterprise Wide Application...

Author:: Bamford, James

ISBN:: 978-0-7593-6359-5

Book Format:: Paperback

List Price:: USD $102.95

Publisher:: CENGAGE Learning Custom Publishing

Publication Date:: Dec 2005

8.

A Marketer's Guide to E-CRM

A Strategic, Multi-Channel Approach

Author:: Scheuing, Sachiko

ISBN:: 978-0-7506-6521-6

Book Format:: Paperback

List Price:: USD $37.95

Publisher:: Elsevier Science & Technology Books

Publication Date:: May 2007

9.

Social Customer Relationship Management (Social-CRM) in the Era of Web 4. 0

ISBN:: 978-1-7998-9556-5

Book Format:: Digital download and online

List Price:: USD $250.00

Publisher:: IGI Global

Publication Date:: Jun 2022

10.

Exploiting CRM

Connecting with Customers

Author:: Molineux, Patrick

ISBN:: 978-0-340-85803-5

Book Format:: Paperback

List Price:: USD $37.50

Publisher:: Hodder & Stoughton

Publication Date:: Feb 2003

11.

A Marketer's Guide to E-CRM

A Strategic, Multi-Channel Approach

Author:: Scheuing, Sachiko

ISBN:: 978-0-7506-6521-6

Book Format:: Paperback

List Price:: AUD $69.95

Publisher:: Elsevier Science & Technology Books

Publication Date:: Apr 2008

12.

MySAP CRM Interaction Center

Author:: Wewers, Thorsten
Bolte, Tim

ISBN:: 978-1-59229-067-3

Book Format:: Paperback

List Price:: USD $69.95

Publisher:: Rheinwerk Publishing Inc.

Publication Date:: Jan 2006

13.

Social Customer Relationship Management (Social-CRM) in the Era of Web 4. 0

ISBN:: 978-1-7998-9553-4

Book Format:: Hardback

List Price:: AUD $318.00

Publisher:: IGI Global

Publication Date:: Mar 2022

14.

CRM at the Speed of Light, Fourth Edition

Social CRM 2. 0 Strategies, Tools, and...

Author:: Greenberg, Paul

ISBN:: 978-0-07-159045-7

Book Format:: Hardback

List Price:: AUD $80.95

Publisher:: McGraw-Hill Education (Australia) Pty Limited

Publication Date:: Nov 2009

15.

CRM at the Speed of Light, Fourth Edition

Social CRM 2. 0 Strategies, Tools, and...

Author:: Greenberg, Paul

ISBN:: 978-0-07-159045-7

Book Format:: Hardback

List Price:: USD $58.00

Publisher:: McGraw-Hill Education

Publication Date:: Dec 2009

16.

Microsoft Dynamics CRM 4 Integration Unleashed

Author:: Wolenik, Marc J.
Bhaiya, Rajya Vardhan

ISBN:: 978-0-672-33054-4

Book Format:: Paperback

List Price:: Contact Supplier contact

Publisher:: Sams

Publication Date:: Nov 2009

17.

Oracle CRM on Demand Embedded Analytics

Author:: Lairson, Michael D.

ISBN:: 978-0-07-174536-9

Book Format:: Paperback

List Price:: USD $33.00

Publisher:: McGraw-Hill Education

Publication Date:: Jan 2011

18.

Maximizing Your Sales with Microsoft® Dynamics CRM... - a book by Kachinske, Edward

Maximizing Your Sales with Microsoft® Dynamics CRM 4. 0

Author:: Kachinske, Edward
Kachinske, Timothy

ISBN:: 978-1-59863-818-9

Book Format:: Paperback

List Price:: USD $24.99

Publisher:: Course Technology

Publication Date:: Oct 2008

19.

CRM at the Speed of Light

How the Web Redefines Customer Relationship Management

Author:: Greenberg, Paul

ISBN:: 978-0-07-212782-9

Book Format:: Hardback

List Price:: USD $29.99

Publisher:: McGraw-Hill Osborne

Publication Date:: Sep 2003

20.

Implementing CRM

From Technology to Knowledge

Author:: Finnegan, David
Willcocks, Leslie P.

ISBN:: 978-0-470-06526-6

Book Format:: Hardback

List Price:: AUD $111.95

Publisher:: John Wiley & Sons, Limited

Publication Date:: Mar 2007

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1.		The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers Author: Metz, Adam ISBN: 978-0-07-175918-2 Book Format: Hardback List Price: USD $32.00 Publisher: McGraw-Hill Education Publication Date: Sep 2011 Quantity Note

2.		The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers Author: Metz, Adam ISBN: 978-0-07-175918-2 Book Format: Hardback List Price: AUD $37.95 Publisher: McGraw-Hill Education (Australia) Pty Limited Publication Date: Aug 2011 Quantity Note

3.		The CRM Handbook A Business Guide to Customer Relationship Management Author: Mary O'Brien, Mary Dyché, Jill ISBN: 978-0-201-73062-3 Book Format: Paperback List Price: AUD $84.95 Publisher: Addison Wesley Professional Publication Date: Aug 2001 Quantity Note

4.		CRM for the Common Man The Essential Guide to Designing and Planning... Author: Lombardo, Russ ISBN: 978-0-9728263-0-3 Book Format: Paperback List Price: USD $24.95 Publisher: PEAK Sales Consulting, LLC Publication Date: Jul 2003 Quantity Note

5.		The CRM Handbook A Business Guide to Customer Relationship Management Author: Mary O'Brien, Mary Dyché, Jill ISBN: 978-0-201-73062-3 Book Format: Paperback List Price: USD $69.99 Publisher: Addison Wesley Professional Publication Date: Aug 2001 Quantity Note

6.		CRM Redefining Customer Relationship Management Author: Peel, Jeffrey ISBN: 978-1-55558-263-0 Book Format: Hardback List Price: AUD $99.00 Publisher: Elsevier Science & Technology Books Publication Date: May 2002 Quantity Note

7.		CRM Project Management Managing OTS Enterprise Wide Application... Author: Bamford, James ISBN: 978-0-7593-6359-5 Book Format: Paperback List Price: USD $102.95 Publisher: CENGAGE Learning Custom Publishing Publication Date: Dec 2005 Quantity Note

8.		A Marketer's Guide to E-CRM A Strategic, Multi-Channel Approach Author: Scheuing, Sachiko ISBN: 978-0-7506-6521-6 Book Format: Paperback List Price: USD $37.95 Publisher: Elsevier Science & Technology Books Publication Date: May 2007 Quantity Note

9.		Social Customer Relationship Management (Social-CRM) in the Era of Web 4. 0 ISBN: 978-1-7998-9556-5 Book Format: Digital download and online List Price: USD $250.00 Publisher: IGI Global Publication Date: Jun 2022 Quantity Note

10.		Exploiting CRM Connecting with Customers Author: Molineux, Patrick ISBN: 978-0-340-85803-5 Book Format: Paperback List Price: USD $37.50 Publisher: Hodder & Stoughton Publication Date: Feb 2003 Quantity Note

11.		A Marketer's Guide to E-CRM A Strategic, Multi-Channel Approach Author: Scheuing, Sachiko ISBN: 978-0-7506-6521-6 Book Format: Paperback List Price: AUD $69.95 Publisher: Elsevier Science & Technology Books Publication Date: Apr 2008 Quantity Note

12.		MySAP CRM Interaction Center Author: Wewers, Thorsten Bolte, Tim ISBN: 978-1-59229-067-3 Book Format: Paperback List Price: USD $69.95 Publisher: Rheinwerk Publishing Inc. Publication Date: Jan 2006 Quantity Note

13.		Social Customer Relationship Management (Social-CRM) in the Era of Web 4. 0 ISBN: 978-1-7998-9553-4 Book Format: Hardback List Price: AUD $318.00 Publisher: IGI Global Publication Date: Mar 2022 Quantity Note

14.		CRM at the Speed of Light, Fourth Edition Social CRM 2. 0 Strategies, Tools, and... Author: Greenberg, Paul ISBN: 978-0-07-159045-7 Book Format: Hardback List Price: AUD $80.95 Publisher: McGraw-Hill Education (Australia) Pty Limited Publication Date: Nov 2009 Quantity Note

15.		CRM at the Speed of Light, Fourth Edition Social CRM 2. 0 Strategies, Tools, and... Author: Greenberg, Paul ISBN: 978-0-07-159045-7 Book Format: Hardback List Price: USD $58.00 Publisher: McGraw-Hill Education Publication Date: Dec 2009 Quantity Note

16.		Microsoft Dynamics CRM 4 Integration Unleashed Author: Wolenik, Marc J. Bhaiya, Rajya Vardhan ISBN: 978-0-672-33054-4 Book Format: Paperback List Price: Contact Supplier contact Publisher: Sams Publication Date: Nov 2009 Quantity Note

17.		Oracle CRM on Demand Embedded Analytics Author: Lairson, Michael D. ISBN: 978-0-07-174536-9 Book Format: Paperback List Price: USD $33.00 Publisher: McGraw-Hill Education Publication Date: Jan 2011 Quantity Note

18.		Maximizing Your Sales with Microsoft® Dynamics CRM 4. 0 Author: Kachinske, Edward Kachinske, Timothy ISBN: 978-1-59863-818-9 Book Format: Paperback List Price: USD $24.99 Publisher: Course Technology Publication Date: Oct 2008 Quantity Note

19.		CRM at the Speed of Light How the Web Redefines Customer Relationship Management Author: Greenberg, Paul ISBN: 978-0-07-212782-9 Book Format: Hardback List Price: USD $29.99 Publisher: McGraw-Hill Osborne Publication Date: Sep 2003 Quantity Note

20.		Implementing CRM From Technology to Knowledge Author: Finnegan, David Willcocks, Leslie P. ISBN: 978-0-470-06526-6 Book Format: Hardback List Price: AUD $111.95 Publisher: John Wiley & Sons, Limited Publication Date: Mar 2007 Quantity Note